Customer Services
I didn’t get a response from the suppliers I contacted.What can I do?

There are many reason why suppliers may delay or not reply to inquiries.

Try the following tips to help you get more reponses:

1.Write inquiries that are detailed and specific.

This will help suppliers better understand your particular sourcing requirements.

2.Call or fax suppliers directly.

Their contact information can be found in the contacts tab of their minisite page on Factory-Direct-Buy.com.

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